Terms of Service – SAMSIDDHI FASHION EXPORT PRIVATE LIMITED

OVERVIEW

Welcome to SAMSIDDHI FASHION EXPORT PRIVATE LIMITED. Throughout this website, the terms “we”, “us”, and “our” refer to SAMSIDDHI FASHION EXPORT PRIVATE LIMITED. We operate this website and online store, including all information, tools, products, and services available from this site to provide you with a smooth and secure shopping experience.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

You agree to provide accurate, current, and complete information while placing orders or creating an account. You are responsible for maintaining the confidentiality of your account details and password.

We reserve the right to suspend or terminate accounts found providing false information or involved in suspicious activity.

SECTION 2 – PRODUCTS

We make every effort to display product colors, designs, and details as accurately as possible. However, actual product colors may slightly vary due to screen settings, lighting, photography, or device display differences.

All product descriptions, pricing, and availability are subject to change without prior notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

Placing an order on our website constitutes an offer to purchase a product. We reserve the right to accept or reject any order for any reason.

Orders will be confirmed only after successful payment verification. Once an order is placed, cancellation requests may not always be possible if processing has already started.

If we cancel or modify an order, we will attempt to notify you using the email address or phone number provided during checkout.

SECTION 4 – PRICING & PAYMENTS

All prices listed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice. We reserve the right to correct pricing errors or inaccuracies at any time.

Customers agree to provide valid payment information and authorize us to charge the applicable amount for their purchase, including shipping charges and applicable taxes.

SECTION 5 – SHIPPING & DELIVERY

We aim to process and dispatch orders within the estimated timeline mentioned on the website. Delivery timelines are estimates only and may vary depending on location, courier services, weather conditions, festivals, or other unforeseen circumstances.

SAMSIDDHI FASHION EXPORT PRIVATE LIMITED is not responsible for delays caused by courier partners or circumstances beyond our control.

Risk of loss and ownership of products transfer to the customer upon delivery.

SECTION 6 – RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy.

Products must be unused, unwashed, and returned in their original packaging with tags intact to qualify for a return or exchange.

Refunds, if approved, will be processed to the original payment method within the applicable processing time.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website including logos, product images, designs, text, graphics, videos, and website layout are the intellectual property of SAMSIDDHI FASHION EXPORT PRIVATE LIMITED and are protected under applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party websites is entirely at your own risk.

SECTION 9 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information for order processing, customer support, marketing communications, and service improvement.

SECTION 10 – USER FEEDBACK & REVIEWS

If you submit reviews, comments, suggestions, or feedback, you grant SAMSIDDHI FASHION EXPORT PRIVATE LIMITED the right to use, edit, publish, or share such content for promotional or business purposes without compensation.

We reserve the right to remove any content that is offensive, misleading, abusive, or violates any laws.

SECTION 11 – PROHIBITED ACTIVITIES

You agree not to use this website:

• For unlawful purposes

• To violate any applicable laws or regulations

• To spread malware or harmful code

• To attempt unauthorized access to the website

• To misuse customer or company data

• To copy or exploit website content without permission

Violation of these Terms may result in account suspension or legal action.

SECTION 12 – DISCLAIMER OF WARRANTIES

All products and services provided through this website are offered “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

SECTION 13 – LIMITATION OF LIABILITY

SAMSIDDHI FASHION EXPORT PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to our website or services at any time without prior notice if any violation of these Terms is detected.

SECTION 15 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Surat, Gujarat.

SECTION 16 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

SECTION 17 – CONTACT INFORMATION

For return, exchange, refund, or general support:

SAMSIDDHI FASHION EXPORT PRIVATE LIMITED

Email: Support@samsiddhi.shop

Location: Plot No. 66-67, Ground Floor, Shiva Park Ind., Near Daya Parki, Varachha Road, Karanj, Surat, Gujarat - 395003, India

Phone: +91 9033330331