Shipping Policy – SAMSIDDHI FASHION EXPORT PRIVATE LIMITED

At SAMSIDDHI FASHION EXPORT PRIVATE LIMITED, we are committed to delivering your orders safely and on time across India.

Order Processing Time

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festivals, sales, or high-order periods, processing may take slightly longer.

Shipping Time

Estimated Delivery Timelines

• Gujarat: 2–5 business days

• Other Indian States: 4–8 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping may be offered on selected products or order values during promotional periods.

Order Tracking

Once your order is shipped, you will receive a tracking ID and courier details through email, SMS, or WhatsApp (if provided).

You can use the tracking information to monitor your shipment status.

Delivery Delays

While we aim for timely delivery, SAMSIDDHI FASHION EXPORT PRIVATE LIMITED is not responsible for delays caused by:

• Courier partner delays

• Weather conditions

• Natural disasters

• Government restrictions

• Incorrect customer address or contact details

• Festivals or peak shopping seasons

Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur. Additional shipping charges for re-delivery may apply.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails after repeated attempts, the order may be returned to us.

In such cases, re-shipping charges may apply.

Damaged or Open Packages

If your package appears damaged, opened, or tampered with at the time of delivery:

• Please do not accept the package if possible

• Record an unboxing video immediately after receiving

• Contact us within 24 hours with photos/videos for assistance

Claims without proper proof may not be eligible for resolution.

International Shipping

Currently, SAMSIDDHI FASHION EXPORT PRIVATE LIMITED ships only within India.

Contact Us

For shipping, return, exchange, or refund support:

SAMSIDDHI FASHION EXPORT PRIVATE LIMITED

Email: Support@samsiddhi.shop

Location: Plot No. 66-67, Ground Floor, Shiva Park Ind., Near Daya Parki, Varachha Road, Karanj, Surat, Gujarat - 395003, India

Phone: +91 9033330331